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Get help with your utility bill during COVID-19 health threat

Help With Your Bill

How to Pay Your Bill

Cedar Falls Utilities is now open to assist customers with necessary transactions. We ask that you please call the customer service office at 319-268-5280 before visiting. If possible, use one of these alternative methods for paying your bill.

call CFU to pay your bill over the phoneCall our office at 319-268-5280 and pay over the phone with a debit or credit card or e-check.


pay your bill onlinePay your bill online.


drop your payment off in CFU dropboxUse our 24-hour, secure drop box at CFU's office building under the canopy.


Business and residential customers with concerns about paying their utility bill are encouraged to call the customer service office to discuss options, including payment plans. Customer service staff remain available to answer questions over the phone Monday through Friday from 7:30 a.m. to 5:30 p.m. at 319-268-5280.