CFU Electric Reliability Exceeds Regional Benchmarks

Power was available to CFU customers 99.99% of the time.

CFU customers enjoy a highly reliable electric system. Power is available more often, outages are shorter and service is restored more quickly than average.

Each year, the Energy Information Administration releases reliability numbers for each state including the percentage of time power is available and the length of an average power outage. In 2024, CFU exceeded the benchmark in both.

CFU Customers Experience Fewer Outages

In 2024, power was available to CFU customers 99.99% of the time with the average electric outage lasting 63 minutes. This is the amount of time from when the outage first occurs to when our line workers restore service. 

By contrast, peer utilities in Iowa experienced an average outage of 99 minutes. The national average is 123 minutes.

We Reinvest to Maintain Electric Reliability

CFU's reliability metrics are not due to chance. The CFU Electric Utility works hard to provide customers with safe and reliable power.

This starts with reinvesting in local infrastructure. CFU is a public utility which means we do not maximize profits for shareholders. Revenues are reinvested to continue to provide safe and reliable service.

Last year the Electric Utility replaced more than 25,000 feet of power lines including almost 14,000 that were moved underground to reduce exposure to weather and animals and improve reliability.

As a publicly owned utility, CFU staff live and work in the community. This means our local line crew is also able to respond quickly so if you do experience an outage, it will be resolved swiftly.

Be Prepared Download CFU2Go

Be prepared if your service does go out. CFU2Go is our free mobile app to notify us if your power, internet, TV or phone service goes out. Rather than calling to report an outage, just tap the app to instantly send us your outage report. Learn more at cfu.net/app. 

Remember if you smell gas, don't use light switches, leave the area immediately and then call CFU at 319-268-5340.