What can we help you find?
Submit the form below to report a TV, phone or internet outage. Your outage report will go to our 24-hour emergency response team. If you need tech support, please call 319-268-5221 during Help Desk hours, 7 a.m. to 11 p.m. weekdays and 8 a.m. to 11 p.m. weekends.
PLEASE NOTE - DO NOT USE THIS FORM TO REPORT A POWER OUTAGE!
Help Desk Hours: (319) 268-5221 M-F: 7 a.m. - 11 p.m. Sat & Sun: 8 a.m. - 11 p.m.
Download our app to report an electric, TV or internet outage.