What can we help you find?
Submit the form below to report a FiberNet TV or internet outage. Your outage report will go to our 24-hour emergency response team. If you need tech support, please call 319-268-5221 during Help Desk hours, 7:30 a.m. to 9:00 p.m. weekdays and 9 a.m. to 9 p.m. weekends.
PLEASE NOTE - DO NOT USE THIS FORM TO REPORT A POWER OUTAGE!
Help Desk Hours:
M-F: 7:30 a.m. - 9 p.m.
Sat & Sun: 9 a.m. - 9 p.m.
Download our app to report an electric, TV or internet outage.
P.O. Box 769 | Cedar Falls, IA 50613 | (319) 266-1761