How to Quickly Report Your Utility Outage
Posted
on Monday, June 28, 2021
At CFU, we work to keep your utility and broadband services connected 24 hours a day. Even so, your service can be interrupted at times by lightning, wind, falling trees and other hazards. We make it easy and fast to contact CFU if you have an outage.
Quickly report an electric, internet, TV or phone outage in any of the ways below. You will need your CFU account number OR a phone number that matches our customer records.
Use the app
The CFU2Go app is available for your Apple or Android device. Download the app from your app store and set up your account so you are ready if you do experience an outage. Learn more at cfu.net/app.
Click
Visit cfu.net and click the Submit Online link on our homepage under Report Utility Outage. Then select the Report Online link for the appropriate outage.
Call
Call 319-268-6999 to report an outage by phone. Usually your call will be answered by a CFU employee. During a widespread outage an automated attendant will answer.
If you smell gas
- Don’t use light switches
- Leave the area immediately
- Then call CFU at 319-268-5340