Easy Ways to Conduct Your Utility Business Online

Posted on Monday, December 28, 2020

Our customer service office remains open but limiting the number of visitors is safer at this time. Thankfully much of your utility business can be conducted online from the convenience and safety of your home. 

Pay Your Bill

Whether you are registered for an online utility account or not, you can pay your utility bill online using our secure bill payment system. Visit cfu.net/pay for your options.

Start, Stop or Transfer Service

When you move, start, stop or transfer your utility services. Visit cfu.net/moving.

Report an Outage

If you experience an electric, TV or internet outage, you can report it on our website at cfu.net/outage or by downloading the CFU2Go app. Learn more at cfu.net/app.

Always report a gas odor or leak by calling our emergency gas line at 319-268-5340 day or night.

Submit Your Meter Reads

If you have an indoor meter, you can submit your meter reads using our online form available at cfu.net/meter. 

(For tips on how to read your meter visit cfu.net/metertips)

Apply for Cost-Sharing Rebates

View our available cost-sharing rebates and submit your documentation using our online application. For more information visit cfu.net/rebates.

Get an Online Utility Account

Access previous bills, view your utility usage and more when you register for an online utility account. Register for an online account at cfu.net/accountsetup. 

You will need your 10-digit account number from your paper bill and the last four digits of your social security number to register.