Online Utility Account Dashboard Update

May 6, 2025

CFU customers who use the online utility account dashboard will now see an updated version.

The dashboard received a refreshed look, consistent with the CFU website. 

Feature favorites such as the ability to pay your bill online, access past bills and update account preferences will remain. Beyond the look and feel of the dashboard, much of the update is to the behind-the-scenes functionality and will provide better security. 

Customers will be prompted to update their password upon their first login. When customers login, they will be sent a secure code via the email address associated with their utility account to verify their identity. With the secure code, customers can then choose a new password. Usernames will remain the same. 

If you have questions about this update or need help troubleshooting, please contact Customer Service. Staff is available 7:30 a.m. to 5 p.m. at 319-268-5280.