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CFU Protects Customer Information

Posted on Monday, July 27, 2020

CFU actively protects the privacy of your account records through the ways we store and share information. 

We store as little sensitive information as possible. For example, we do not store credit card numbers. Any sensitive information that is in our records is encrypted. 

Additionally, customer information is never shared with third parties for marketing purposes. 

When you call or visit CFU, we protect your privacy by asking for identification. 

Because CFU provides telephone service, we comply with special federal rules for protecting information about your telephone service plan, billing details and call records. 

Telephone customers are required to establish an account password when they start service. CFU representatives ask for the password before discussing protected information or changing your telephone service plan. 

We appreciate your continued cooperation with CFU’s account privacy protections. For a copy of our complete privacy policy, visit cfu.net/privacy.