Report a TV or Internet Outage

Click Report an Outage below to report a TV or internet outage.

Your outage report will go to our 24-hour emergency response team. If you need tech support, please call 319-268-5221 during Help Desk hours, 7 a.m. to 11 p.m. weekdays and 8 a.m. to 11 p.m. weekends.

PLEASE NOTE - DO NOT USE THIS FORM TO REPORT A POWER OUTAGE! Click here to report a power outage. 


Report an Outage Quickly on Your Phone or Tablet

Download the CFU2Go app to report an electric, TV or internet outage on your Android and Apple devices.