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Transfer Utility Services

Transfer Service

Use this form to TRANSFER your CFU service from one address to another within Cedar Falls.

To complete this service form, you will need the following information:

Your Cedar Falls Utilities account number (your account number is printed on your bill).
Your current and your new service addresses, including apartment, lot or unit numbers.
The date you want service to begin at new address and to stop at your current address.
If you will be renting at your new residence, we will need your landlord’s name and phone number. (CFU reserves the right to verify the submitted information with your landlord.)
If you will have roommates at your new residence, we will need their names and phone numbers. Please also include each roommate's email address, school and place of employment (if applicable).
Social security numbers for you and your spouse.
The name, address and phone number of someone not living with you that we can contact in case of emergency.

This interactive application will collect the information we need to set up your CFU services. CFU must receive this information at least one working day before you want service to begin in your name. Working days are Monday through Friday, except holidays. If a holiday is selected, service will transfer the next working day. Applications received after 4:00 p.m. will be considered to have been received on the next working day. Service will remain in your name until we receive notice to stop your service. If meters are located inside the home, CFU will contact you to make arrangements to read the meters before service can begin.

If you do not have a social security number, please call the Customer Service Department at 319-268-5280 from 7:30 a.m. to 5 p.m. Monday through Friday.

Service Confirmation

I certify I am filling out this form on my behalf and requesting service in my own name be transferred

If you're filling out this form on behalf of someone else, please call Customer Service to provide proper authorization

I understand all services available at my current address will be stopped and all services available at my new address will be started by completing this form

Your Information

CFU Account Number *

First Name *

Full Middle Name *

Last Name *

Have you been known by any other name (including maiden name)?

Yes

Maiden or Other Known Names *

Date of Birth (MM/dd/yyyy) *

Phone Number *

Email Address *

Social Security Number *

Are you a student?

Yes

Where do you go to school? *

Are you employed?

Yes

Where are you currently employed? *

Address You're Moving From

Street Address *

Current Service Apt Lot Unit

Apartment

Lot

Unit

None

Apt./Unit/Lot Number *

City *

State *

Zip *

Date you want service at this address to stop:

Date *

NOTE: CFU must receive this application at least one working day before you want your service(s) to stop. Working days are Monday through Friday, except holidays. If a holiday is selected, service will remain in your name until the next working day. Applications received after 4:00 p.m. will be considered to have been received on the next working day. Service will remain in your name until we receive notice to stop your service. If meters are inside the home, CFU will call you to schedule a time to read the meters before service stops.

Other Information

Property Status:

I am a renter and I am moving out

I own the residence and am selling it to a new owner

Landlord Information:

Landlord Name *

Landlord Phone Number *

New Owner Information:

New Owner's First Name *

New Owner's Last Name *

Is everyone at this address moving out?

Yes

Alert - You indicated roommates are staying at this address. If you complete this request, service at this address will stay active in your name until a current roommate calls customer service at 319-268-5280 to assume responsibility of the account. A new account number may be created for you to begin service at your new address.

I Accept

Address Where You Would Like to Start Utility Services

New Street Address *

Apt Lot Unit

Apartment

Lot

Unit

None

Apt./Unit/Lot Number *

City *

State *

Zip *

Will you own or rent at the address where you would like to start service?

Own

Rent

Landlord Information:

Landlord Name *

Landlord Phone Number *

Date You Want Service To Begin At Your NEW Address:

Date *

NOTE: CFU must receive this application at least one working day before you want service to begin in your name. Working days are Monday through Friday, except holidays. If a holiday is selected, service will begin the next working day. Applications received after 4:00 p.m. will be considered to have been received on the next working day. Service will remain in your name until we receive notice from you to stop your service. If meters are located inside the home, CFU will contact you to make arrangements to read the meters before service can begin.

Marital Status

Single

Married

Spouse Information

First Name *

Full Middle Name *

Last Name *

Has your spouse been known by any other name (including maiden name)?

Yes

Maiden or Other Known Names *

Date Of Birth (MM/dd/yyyy) *

Social Security Number

Spouse Phone Number *

Is your spouse a student?

Yes

Where does your spouse go to school? *

Is your spouse employed?

Yes

Where is your spouse currently employed? *

Roommate Information

Will you have one or more roommates at your new address?

Yes

Roommate Details

- Remove Roommate

Roommate First Name *

Roommate Middle Name

Roommate Last Name *

Is this roommate a student?

Yes

Where does this roommate attend school? *

Is this roommate employed?

Yes

Where is this roommate employed? *

Roommate Phone Number *

Roommate Email

+ Add Roommate

Emergency Contact Information

First Name *

Full Middle Name

Last Name *

Relationship *

Street Address *

Emergency Address *

Apartment

Lot

Unit

None

Apt./Unit/Lot Number *

City *

State *

Zip *

Phone Number *

Internet, TV and Phone Service at New Address

Please select the option most applicable to how you would like to handle CFU internet, TV and/or phone services at your new address. A communications respresentative will contact you at your preferred time below.

I have CFU internet, TV, and/or phone service(s) and would like the same service(s) at the new address

I have CFU internet, TV, and/or phone service(s) and I would like to change my service(s) at the new address

I do not have CFU internet, TV and/or phone service(s) currently and am interested in starting service(s) at the new address

I do not have CFU internet, TV and/or phone service(s) currently and am not interested in starting service(s) at the new address

Confirmation Information

You have requested services to stop at on and start service at on

Use this space for any additional information that may help us process your request.

Please Note: After transferring service, your utility billing date and due date may change.

Roommate Information

- Remove Roommate

Roommate First Name *

Roommate Middle Name

Roommate Last Name *

Is this roommate a student?

Yes

Where does this roommate attend school? *

Is this roommate employed?

Yes

Where is this roommate employed? *

Roommate Phone Number *

Roommate Email Address