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CFU Webmail Maintenance

Posted on Tuesday, April 26, 2022

CFU Webmail Update

Update: This scheduled maintenance has been postponed by the email hosting company. A new maintenance window has not been scheduled. An update will be posted once a new time has been selected.

CFU Webmail will have a scheduled maintenance update beginning Tuesday, April 26 at 9 p.m. Customers will continue to have access to Webmail throughout the maintenance, but there may be some delivery delays for messages that arrive during the maintenance. You will be able to continue to send and receive email throughout the entire maintenance.

Beginning Wednesday, April 27, spam will be managed directly in your email's junk folder and you will no longer receive a daily digest. 

The current friends and enemies list setup in Greymail will not carry over to the new spam solution. If you wish to add them, you will need to copy and paste each list from your Greymail and into the block and allow list in Webmail under the preference tab. You can select the Mail option on the left and scroll down to find the block and allow lists.

You may still continue to receive the daily digest from Greymail for a few days after the maintenance. This is to allow you to retrieve any messages that may be in quarantine that you would like to move to your inbox. After several days, you will stop receiving the daily digest.

For more information on the integrated spam solution, please visit: http://guides.myonlinehelp.net/docs/cfu.net/spam_removal

If you currently use an older, unsupported email client such as Windows Live Mail, it’s possible your client will not work with the new upgraded email platform. In these situations, you may either use the Webmail client (accessed through web browsers such as Chrome or Edge) or call our team for help. 

If you have any questions about this update or need tech support, help desk staff is available 7 a.m. to 11 p.m. weekdays and 8 a.m. to 11 p.m. weekends at 319-268-5221.