Customer Service Hours:
(319) 268-5280
M-F: 7:30 a.m. - 5:30 p.m.

Sat & Sun: Closed

Help Desk Hours:
(319) 268-5221
M-F: 7:30 a.m. - 9 p.m. 
Sat & Sun: 9 a.m. - 9 p.m.


For Your Home

For Your Home
Remember to activate the encryption on your wireless router to keep your home network secure.

Internet Services for Your Home    

CFU provides high-speed or basic internet services for residents within the city limits of Cedar Falls and many customers in our rural electric area.

Service is delivered through a new communications network, offering a fiber optic connection to any home or business in the city. In the rural area surrounding Cedar Falls, service is provided either through fiber to the door or through a land-based wireless network. 

If you are a rural resident, view the map to see if you have access to Wireless WaveNet Internet Service or FiberNet Internet & Cable TV.

To get CFU Internet service, call 268-5283 or order online. 

Residential Service Plans  Business Plans
FiberNet Services Maximum** Download/Upload Speed City

Rural Price
FiberHome Basic 3/1 Mbps $29.95 $34.95
FiberHome 50/25 Mbps $45.50* $50.50*
FiberHome Plus 100/50 Mbps $64.50* $69.50*
FiberHome Quantum 1 Gbps/500 Mbps $135.00* $140.00*
Download FiberNet service brochure and prices
Wireless WaveNet Services (Select Rural Areas Only) Maximum** Download/Upload Speed City
Rural Price
WaveNet Home 9/1 Mbps n/a $56.00
WaveNet Home Plus 18/2 Mbps n/a $75.00
Download rural wireless WaveNet service brochure and prices

*reflects $12.00 discount for Cable TV subscribers. Add $12.00 if you do not subscribe to CFU Cable TV, or if your CFU Cable service is provided by a third party, such as a landlord.

** Actual connection speeds will vary depending upon network traffic, limitations of the device(s) used to connect to the service and numerous other factors. ESPN3 is included with all services except CyberBasic and FiberBasic, which are not high-speed plans.

All high-speed** plans now include ESPN3