Customer Service Hours:
(319) 268-5280
M-F: 7:30 a.m. - 5:30 p.m.

Sat & Sun: Closed

Help Desk Hours:
(319) 268-5221
M-F: 7:30 a.m. - 9 p.m.
Sat & Sun: 9 a.m. - 5 p.m.

 

How to get rid of spyware and malware

Spyware and malware are programs downloaded to your computer without your knowledge to capture information from you. Some have obvious symptoms, like slowing your computer's speed to a crawl or hijacking your web browser to sites you never intended to visit. But many hide in the background capturing your keystrokes, web browsing history and even personal information that can be used for identity theft. 

To protect against them, you must keep your computer's operating system (i.e. Windows or MAC OS) up to date, turn on the operating system's security features, and use an all-purpose virus protection program of your choice. CFU offers Kaspersky anti-virus FREE to our internet service customers. 

A number of free spyware/malware detection and removal programs are available, including the following:

Ad-Aware Free link leaves this site is a proactive malware removal tool, featuring real-time protection, a rootkit removal system, automatic updates and other features.

Malwarebytes
linkleaves this site Anti-Malware is a high-performance anti-malware application that removes even the most advanced malware and spyware.   

CCleaner
linkleaves this site is a freeware system optimization, privacy and cleaning tool. It removes unused fils from youir system, allowing Windows to run faster and freeign up valuable hard disk space. Also includes a registry cleaner.

bottom