|
What is ESPN3? ESPN3 is an internet sports programming service from ESPN. It carries thousands of live games and events online each year. A majority of the events are exclusive to ESPN3, while others are enhanced versions of games from one of ESPN's TV networks. How do I get access to ESPN3? Subscribe to any CFU high-speed internet* plan and access to ESPN3 is included with your service at no extra charge. When you visit ESPN3.com using a CFU high-speed connection, the site will automatically recognize you as a CFU internet customer. Click the WATCH NOW button, select a game from the live or replay menu and enjoy. Customers can also set up remote access to view ESPN3 when connected to the internet away from home. Click REMOTE ACCESS at ESPN3.com for all the details. *All CFU internet plans come with ESPN3 except CyberBasic and FiberBasic, which are not high-speed services. What kind of programming is on ESPN3? Each year ESPN3 delivers thousands of live games and events like college football and basketball, NBA, MLB, The Masters and US Open Golf, European, North American and South American soccer, all four Grand Slam tennis tournaments and more. Plus you get a fully interactive experience with real time in-game stats and scoreboards and live chat. How long are games archived? One to seven days, depending on the sport. Does ESPN3 offer games from the GamePlan and/or FullCourt subscription packages? All GamePlan college football games and FullCourt college basketball games are now free through ESPN3 to fans who subscribe to a participating broadband internet service provider. The college football and basketball lineup on ESPN3 includes exclusive games, simulcasts of ESPN and ESPN2 games and many regional games from around the country. That's more than 300 live college football games and more than 1,000 live college basketball games per season. Why is an event blacked out? This is because the event that you requested is not available on ESPN3 in your market. Blackouts apply to broadcasts that have been sold regionally or locally per league, conference and local rights holder agreements. Regional and local rights holders are usually broadcast stations or regional sports networks. Blackouts are implemented to protect the primary rights holder, as defined by the professional and college sports leagues or teams in a given market. Technical Questions
How Can I watch ESPN3 on my TV? Any internet-connected device that enables you to use a web browser can be hooked up to your TV to display ESPN3. Instructions on how to hook up your internet-connected device to your TV can be found here. Why can't I have Firebug enabled? Due to the instabilities Firebug causes when using ESPN3, it is highly recommended to disable it for the best possible viewing experience. Nothing happens when I click on the "Launch Video Player" button. How do I view the ESPN3 player? The player is displayed in its own pop-up window. Your computer's pop-up blocker may be preventing the window from launching. Hold down the control button when clicking on the "Watch Now" button. That may allow a pop-up to be launched. If that doesn't work, please consult the instructions for the pop-up blocker you have installed. Will I be able to watch ESPN3 using my laptop and a wireless broadband card from my cellphone provider? ESPN3 is not currently available through wireless cards, including Verizon and AT&T Mobility (formerly Cingular) wireless cards. My workplace uses one of the participating internet service providers but I still cannot access ESPN3 from work. It is possible that your business's internet service provider offers ESPN3 on a residential level but not a commercial level. Many businesses also use firewalls and other security measures to prevent users from visiting sites not approved by the business. These measures may also prevent you from signing in to your home account through Remote Access or Verizon Surround. Why does audio or video playback stop and/or stall? Playback should not stop or stall under normal circumstances. However, video delivery may be disrupted during periods of internet congestion or when too many computer applications are open at the same time. What can I do if the video playback stops or plays slowly? If playback stalls, stops or plays slowly, try one or all of the following: - Refresh your browser or close your browser and open it again.
- Drag the rewind button back in time several minutes in the program timeline.
- Avoid internet congestion by waiting several minutes before viewing the programming again.
- Close other computer applications that may be open at the same time.
- If viewing in mosaic mode, try clicking "Pause Video Feeds" to pause play in the smaller windows.
- Contact Customer Care by calling 888-549-ESPN.
|