Providing Cedar Falls with Electricity, Gas, Water, Cable TV and Internet Services

Customer Service Hours:
(319) 268-5280
M-F: 7:30 a.m. - 5:30 p.m.
Sat & Sun: Closed

Help Desk Hours:
(319) 268-5221
M-F: 7:30 a.m. - 9 p.m.
Sat & Sun: 9 a.m. - 5 p.m.

Internet Help Desk Support

Remote access assistance - When you call, our associate may ask to assist you through remote access to your computer's desktop. To allow remote access, follow this link to the dialog box shown above. Our associate will tell you the six-digit code to enter. Then click the Connect to technician button to enable the remote connection.

For technical assistance with CFU Internet or Cable TV service, e-mail support@cfu.net or call the Help Desk at 268-5221. Help Desk hours are 8:00 a.m. – 9:00 p.m. Monday – Friday and 9:00 a.m. – 5:00 p.m. Saturday and Sunday.