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We offer several easy ways to pay your utility bill that best suit your schedule. You may pay in person at our office on Utility Parkway in Cedar Falls. Customer Service is open weekdays 7:30 a.m. to 5:30 p.m. If you can't visit us during those weekday hours, use our convenient drop-box locations and your payment will be processed the next weekday morning. An easy-access 24/7 drive-up drop box is right outside our front door at our office on Utility Parkway. For the convenience of customers near the UNI campus, the walk-in drop-box at University Book & Supply at 1009 W 23rd Street is open Mondays 9 a.m. to 7 p.m., Tuesdays-Thursdays 9 a.m. to 6 p.m., Fridays 9 a.m. to 5 p.m., and Saturdays 10 a.m. to 5 p.m. For assistance with billing or payment questions, call 319-268-5280. Billing and Payment Information
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