Providing Cedar Falls with Electricity, Gas, Water, Cable TV and Internet Services

Customer Service Hours:
(319) 268-5280
M-F: 7:30 a.m. - 5:30 p.m.
Sat & Sun: Closed

Help Desk Hours:
(319) 268-5221
M-F: 7:30 a.m. - 9 p.m.
Sat & Sun: 9 a.m. - 5 p.m.

How to Read Your Utility Bill

Customers receive a single monthly bill that itemizes charges for all CFU and City services. Download a sample bill with notes explaining each section, or see how charges are calculated for electric, natural gas or water service.