Customer Service Hours:
(319) 268-5280
M-F: 7:30 a.m. - 5:30 p.m.

Sat & Sun: Closed

Help Desk Hours:
(319) 268-5221
M-F: 7:30 a.m. - 9 p.m.
Sat & Sun: 9 a.m. - 5 p.m.

 

Cable card facts

HD cable signals are encrypted by the originating network to prevent signal theft. If your TV has a cable card slot (many HDTVs do not), a cable card may be used instead of a set-top box to decrypt and display the HD cable signals. You can rent a cable card from CFU. 

A cable card is a one-way device, while a set-top box enables two-way communication between your TV and CFU's central office. Because of that, set-top boxes have the following capabilities that are not supported by cable cards:

  • Access to On Demand programming and On Demand movie rentals
  • Access to Pay Per View
  • Searchable, interactive program guide showing 10-14 days of program schedules for all networks
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